Our Helpdesk

Our HelpDesk volunteers will assist where advice beyond our extensive library of articles is needed, or where a site visitor struggles to find help using our Wildlife Rescue Directory. We appreciate you trying to resolve your query using these resources first where possible.

When open we aim to respond within an hour and typically you’ll receive an email response in about 15-20 minutes. If you prefer to speak to someone by phone or if the HelpDesk is closed, please visit helpwildlife.co.uk/help for guidance and other sources of help.

HelpDesk Availability

Monday - Saturday9:00 - 21:00
Sunday13:00 - 18:00

It's Friday 20:19 - Our HelpDesk volunteers will be off duty in 41 minutes