Sources of Help

Finding a sick or injured animal can be stressful, we know. Rescues are incredibly busy and can't always pick up the phone immediately or take every animal about which they are contacted. Our site is designed to help. Our articles should help you determine whether help is needed. Our directory will show you details of rescues in your area. If you cannot find the help you need, our HelpDesk volunteers can provide bespoke email support. When they're not available, or if you prefer to speak to someone by phone, there are numbers below of organisations able to give advice and support by telephone.

If you’re looking for advice about whether and how to help possibly sick, injured, or at risk wildlife, we have an extensive library of articles which cover all the most common scenarios.

If you’re sure help is needed and you need to find a wildlife rescue in your area, we have a directory of more than 700 wildlife rescues and independent rehabbers which you can search. Visit our directory, put your location in the box, and click search.

We also have an advice article which provides hints and tips on using the search and contacting rescues.

If you can’t find the help you need using the buttons above, our HelpDesk volunteers can provide bespoke help via email. If the HelpDesk is closed or you prefer to speak to someone by telephone, please use the alternative sources of help below.


Monday - Wednesday9:00 - 21:00
Thursday (volunteer availability)Closed
Friday - Saturday9:00 - 21:00
Sunday13:00 - 18:00

Alternative Sources of Help

The following organisations offer telephone helplines where you can seek advice about helping wildlife. You can call them regardless of whether they’re local to you and they will give advice and help you to find a rescue.


With regret, we are unable to recommend calling the National RSPCA as their helpline is staffed by contractors working from a script and with minimal knowledge and understanding of wildlife. Calls to their helpline unfortunately often result in incorrect advice.

International Help

If you are outside of the UK, the following sites may be helpful in finding a rescue in other countries

Irish Wildlife Matters
National Wildlife Rehabilitators Association (USA)
Animal Help Now (USA)
The International Wildlife Rehabilitation Council